Indonesia Visitor Visa file preparation
Common upload errors and fixes
When an upload fails, separate file-size errors from quality errors. A smaller bad image is still a bad image.
Checked: 2026-07-02
Quick check
- Over-limit files need careful resize, not repeated blind compression.
- Blur and glare usually require a retake.
- Wrong crop can cut hair, chin, or passport MRZ.
- Old or edited photos create avoidable risk.
File-size errors
If the portal rejects a file because it is too large, export a new JPEG from the original image. Do not keep resaving a compressed copy because each round can add artifacts.
Photo quality errors
- Blurry face: retake with more light and a steady phone.
- Face too close or too far: recrop to a natural 4 x 6 cm portrait composition.
- Background shadows: move away from the wall and use softer front light.
- Glasses glare or hair over eyes: retake before editing.
Passport-page errors
A passport page can look fine at thumbnail size but fail when the MRZ is unreadable. Zoom in before upload. If the laminate reflects light, rotate the passport slightly or move the light source, then shoot again.
About the source information
These pages summarize public Indonesia eVisa portal information about Visitor Visa / eVOA document uploads, the registration photo notes, and the immigration photo-format PDF.
This website and app are independent file-preparation tools. They are not an Indonesian government, Directorate General of Immigration, embassy, or consulate service, and file preparation does not influence acceptance, entry, visa issuance, or an immigration decision.
Why Use the Indonesia Visa Photo App?
Check and resize the face photo and passport image so they meet the size shown on your application screen, without over-compressing until the text blurs.
Crop the page precisely so the MRZ, photo, and all text fields stay inside the frame and remain readable after export.
Your photos stay on your iPhone. Nothing is uploaded to a server while you prepare the files.
Output JPG/JPEG/PNG at the 4 x 6 cm / 400 x 600 px guidance so the file matches what the registration screen expects.
Note: This app is an independent helper tool that prepares image files only. It does not submit Indonesia visa applications and does not guarantee acceptance, visa issuance, or entry. Always confirm the latest requirements on the official Indonesia eVisa portal.
Related guides
FAQ
Can editing remove glare from a passport page?
Minor brightness adjustment can help, but white glare covering letters or the face photo should be fixed by retaking the image.
Why does the file look okay but still fail?
The file may exceed the current size limit, have the wrong format extension, or be unreadable after the portal recompresses the preview. Check size, format, and full-size readability.
Source references
- Indonesia eVisa - foreign national account registration Checked: 2026-07-02
- Directorate General of Immigration - photo format PDF Checked: 2026-07-02
This website and app are independent file-preparation tools. They are not an Indonesian government, Directorate General of Immigration, embassy, or consulate service, and file preparation does not influence acceptance, entry, visa issuance, or an immigration decision.
Indonesia eVisa / eVOA guide articles
Prepare the upload files on iPhone
Create the face photo and passport bio page image locally on your device, then compare them with the latest portal instructions before upload.
Download on the App Store