Indonesia Visitor Visa file preparation
Passport bio page upload guide
The passport image is accepted by machines and humans only when the full bio page can be read without guessing.
Checked: 2026-07-02
Quick check
- Capture the full bio page, not only the face photo.
- Keep MRZ, name, passport number, nationality, date of birth, and expiry date sharp.
- Avoid glare on laminate and cropped page edges.
- Use landscape orientation when the passport page is landscape.
What must be visible
The Visitor Visa information page asks for the full bio page of the passport. Treat “full” literally: the photo, text fields, passport number, issuing details, expiry date, and the machine-readable zone should all remain inside the image.
If you crop away the bottom MRZ lines, hide part of the page with a finger, or leave the page too dark to read, compression will not fix the problem.
Shooting setup
- Place the passport flat on a matte surface.
- Use indirect light from the side; avoid a ceiling light reflecting directly into the laminate.
- Hold the camera parallel to the page so the lines do not bend.
- Tap to focus on printed text before taking the photo.
- Review at full size before compressing.
Compression should preserve text first
For the passport bio page, sharp text is more important than a tiny file. If the 200KB target makes the MRZ fuzzy, retake the image with better light before lowering quality further.
About the source information
These pages summarize public Indonesia eVisa portal information about Visitor Visa / eVOA document uploads, the registration photo notes, and the immigration photo-format PDF.
This website and app are independent file-preparation tools. They are not an Indonesian government, Directorate General of Immigration, embassy, or consulate service, and file preparation does not influence acceptance, entry, visa issuance, or an immigration decision.
Common Indonesia eVisa / eVOA Upload Mistakes to Avoid
Many Indonesia eVisa / eVOA uploads are slowed down by avoidable file errors. Check these points before you submit:
Different screens show different maximum sizes. Over-compressing to fit 200KB can make the face or MRZ unreadable, while trusting the 2MB hint may still get the file rejected by the upload field.
Reflections on the machine-readable zone or the photo field stop the data from being read. Photograph the bio page in flat, even light without flash.
The registration screen asks for a 4 x 6 cm photo at least 400 x 600 px. A face that is too large, too small, or the wrong aspect ratio can be rejected.
Cutting off a corner, the MRZ, or the photo field means the document cannot be verified. Keep the full bio page inside the frame.
Patterned walls, strong side light, or shadows across the face obscure facial features. Use a plain light background lit evenly from the front.
Saving as HEIC or a format the portal does not accept, or JPEG quality so low the face looks blocky, causes rejection. Export as JPG/JPEG/PNG.
Why Use the Indonesia Visa Photo App?
Check and resize the face photo and passport image so they meet the size shown on your application screen, without over-compressing until the text blurs.
Crop the page precisely so the MRZ, photo, and all text fields stay inside the frame and remain readable after export.
Your photos stay on your iPhone. Nothing is uploaded to a server while you prepare the files.
Output JPG/JPEG/PNG at the 4 x 6 cm / 400 x 600 px guidance so the file matches what the registration screen expects.
Note: This app is an independent helper tool that prepares image files only. It does not submit Indonesia visa applications and does not guarantee acceptance, visa issuance, or entry. Always confirm the latest requirements on the official Indonesia eVisa portal.
Related guides
FAQ
Can I upload only the passport portrait photo?
No. The public Visitor Visa page asks for the full bio page, so the whole page should be visible.
Should the passport page be portrait or landscape?
Use the orientation that shows the page naturally and completely. The registration help text specifically warns that the passport photo should be in landscape form.
Source references
- Indonesia eVisa - Visitor Visa information Checked: 2026-07-02
- Indonesia eVisa - foreign national account registration Checked: 2026-07-02
This website and app are independent file-preparation tools. They are not an Indonesian government, Directorate General of Immigration, embassy, or consulate service, and file preparation does not influence acceptance, entry, visa issuance, or an immigration decision.
Indonesia eVisa / eVOA guide articles
Prepare the upload files on iPhone
Create the face photo and passport bio page image locally on your device, then compare them with the latest portal instructions before upload.
Download on the App Store