Vietnam e-Visa file preparation
White background and face position for Vietnam e-Visa
Vietnam e-Visa photo issues often come from small visual problems: a grey shadow behind the head, hair covering the eye line, or a face placed too high in the 4 × 6 cm frame.
Checked: 2026-08-14
Quick answer
- Use a real plain white or very light wall, not digital background replacement.
- Avoid hard shadows on the face and behind the head.
- Keep the head straight and centered.
- Leave enough top and chin margins for a natural 4 × 6 cm crop.
A real clean background is better than a digital fix
Background replacement can create unnatural edges around hair and ears. Use the app for gentle brightness and background tone adjustment, not for changing how the person looks.
If the wall has texture, patterns, furniture, or a strong color, choose another spot. A simple wall near a window is usually enough.
Face position is about margins, not just centering
The face should be upright and centered, but also leave practical room above the head and below the chin. If the face fills the whole frame, the image may look like a cropped selfie instead of a document photo.
Quick visual checks
- No shadow halo around the head.
- No hair over the eyes.
- No tilted head or turned shoulders.
- No white shirt blending completely into the background.
- No visible edge of a curtain, door, or furniture behind the applicant.
Official-source note
These guides summarize the Vietnam National Electronic Visa system instructions for the portrait photo and passport data page image. The app prepares files; the visa application itself is submitted on the official evisa.gov.vn portal.
This website and app are independent file preparation tools. They are not an official Vietnam government app, are not affiliated with the Vietnam Immigration Department, and do not guarantee photo acceptance, application approval, or visa issuance.
Common Vietnam e-Visa photo mistakes
Most e-Visa file rejections come from a small set of repeated issues. These checks reduce upload problems, but they do not guarantee that your photo or application will be accepted.
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Square crop instead of a 2:3 portrait
Vietnam e-Visa needs a 4 × 6 cm vertical photo (2:3 ratio). Reusing a square US or India visa crop cuts off the shoulders and is a common upload failure.
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Grey or patterned background
Shadows, color, or texture behind the head often cause a rejection. Use a plain white or very light wall and step forward to soften the shadow.
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Glare on glasses or hidden eyes
Glasses reflections and frames covering the eyes are a leading reason for face photo rejection. Removing glasses before shooting is the safest choice.
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Unreadable passport data page
If the MRZ lines, name, or passport number are blurred or hidden by glare, the file may be rejected even when the face photo looks fine.
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File too large or wrong format
Export a JPG / JPEG under the official 2 MB ceiling. A PNG or oversized file can be rejected at upload even when the image itself looks correct.
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Hair over the eyes or tilted head
Hair across the eyebrows or eyes and a tilted face make the portrait hard to verify. Keep the head straight and hair off the face.
Why use shoumei.org for Vietnam e-Visa files
Exact 4 × 6 cm / 2:3 export
The app outputs an 1200 × 1800 px JPEG that matches the Vietnam e-Visa portrait ratio, so you avoid the square-crop problem from the start.
Under 2 MB with readable detail
It compresses the JPEG below the official file-size ceiling while keeping facial detail and passport text as readable as the source image allows.
Background and face alignment guides
Built-in guides help you center the face, leave correct margins, and check the white background before export.
On-device privacy
Image processing stays on your device. No photo or passport image is uploaded to a server through shoumei.org.
shoumei.org is an independent file preparation tool. It is not affiliated with the Vietnam government or the evisa.gov.vn portal, and using it does not guarantee that your photo, passport image, or visa application will be accepted or approved.
FAQ
Does the background have to be pure white?
Use a plain white or very light background and avoid shadows. The key is a clean, simple background with enough contrast to see the face clearly.
Can I digitally replace the background?
Avoid relying on background replacement. Retaking against a real plain wall is safer and usually looks more natural.
Official sources
- Vietnam e-Visa — Official portal photo upload terms (evisa.gov.vn) Checked: 2026-08-14
This website and app are independent file preparation tools. They are not an official Vietnam government app, are not affiliated with the Vietnam Immigration Department, and do not guarantee photo acceptance, application approval, or visa issuance.
Create your photo in the browser
Prepare the photo for Vietnam e-Visa directly in your smartphone or computer browser. Creating and reviewing are free.
What this tool creates
- the required face photo (for digital upload)
- the passport biographical data page (photo page) (for document upload)
Prepare Vietnam e-Visa files on iPhoneDownload on the App Store